UNO PREMIER USA PRIVACY POLICY

This Privacy Policy was last modified on June 01, 2015.

UNO Premier USA (HOW International LLC) ("us", "we", or "our") operates http://mystore.unopremier.com/packages/us (the "Site").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

UNO Premier ensures that all information our site collect will be safely and securely stored.

Below are the methods how we protect your personal information:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it is no longer needed for any legal or business purpose


UNO Premier uses 128-bit SSL encryption technology when processing your financial details.

Your password is the key to your dashboard. Please use unique numbers, letters and special characters, and do not share your UNO Premier password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and its consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to UNO Premier. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you suspect that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off your account and close the browser when finished using a shared computer.

Changes To This Privacy Policy

UNO Premier USA (HOW International LLC) may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.


PRODUCT EXCHANGE AND REFUND

UNO warrants the quality of its products and shall exchange defective and substandard products or refund the amount paid provided the following policies on product exchange are complied with.

  1. Product must still be in good and resalable condition and there must be no sign of any tampering of the product package nor exposure of the product to extreme heat
  2. A written request for product exchange must be submitted and shall be accompanied by the original proof of purchase of the product being returned
  3. UNO shall accept requests for product exchange only if the request is being made not less than eight (8) months before the product’s expiry
  4. In case of defective or substandard products sold by Members in retail to third party, the Member who sold the said defective or substandard product shall be responsible for requesting product exchange or refund in behalf of the third party. UNO shall not accept product exchange directly from retail customers.
  5. UNO shall first examine the product to verify the claim. Upon confirmation that the product is indeed defective or of substandard quality, a new product of the same kind shall be given to the requesting party. In case the requesting party prefers a refund, the amount paid shall be refunded less ten percent (10%) for handling cost and taxes when applicable.

CONDITIONS ON CREDIT CARD INTERNET PURCHASES

  1. UNO will accept orders only from purchasers whose names appear on the face of the credit card being presented for payment. If the name of the purchaser is different from the card holder, UNO have the option to automatically deny/reject/cancel your order.
  2. Orders that are for pick-up at our designated stores shall be delivered only to the cardholder.
  3. For purchases in the US, your credit card statement will read "unopremier8882551137"

DELIVERY POLICY

If payment has been made using credit card, orders will be delivered within 3-5 days. If payment has been made using bank deposit, orders will be delivered within 3-5 days after confirmation of payment has been made.


All prices and specifications are subject to change without notice.